monday.com for Zendesk Sell is a free solution that allows you to connect boards and items from monday.com directly into Zendesk Sell. You can now kick off projects directly from Zendesk Sell into monday.com.
Project Management Mode
You can connect or create an entire board directly from Zendesk Sell. You can filter any of the items from your board by any status column that you’ve created in monday.com.
In Sync Mode you can associate a single board with your entire Zendesk Sell instance. This will allow you to see all of the columns from monday.com.
All updates and comments made to your items will also be visible from Zendesk Sell.
To access the API key you need to be an admin on your monday.com account. In the admin section, there is an area titled API. Once there you can copy the key and put it in the space on Zendesk sell.
Only the item name and status column can be used for filtering.
Currently, monday.com’s API does not allow for this so you can only see updates or use the external link to access the item and add an update there.