With a SugarCRM Support Package, we become your SugarCRM Help Desk for a low cost fee every month.
Eligeo has a SugarCRM Support Package designed for you. All of our packages include unlimited SugarCRM support. Instead of spending in excess of $50,000 per year for an employee, our entire team becomes part of yours for a fraction of the cost. We’re available within days, same day or even 24/7 depending on your needs.
Basic
Up to 25 Users
- Unlimited CRM Support
- 9am – 5PM MT (less stats & weekends) support
- 1 to 3 day response time
- Telephone, Email, Video Support
- Direct Vendor Support
- 2 Contacts for Support
- Quarterly Strategy Reviews
- Month-to-Month Contract
Plus
Up to 100 CRM Users
- Everything from Basic
- Response time within 8 business hours
- Help desk for ALL CRM Users in your business
- On-premise service & upgrade support
- Monthly Strategy Reviews
- Up to 3 end-user training sessions per month
- Up to 5 hours of complex tasks per month
- Special Consulting Rate for complex tasks
Pro
Unlimited Users
- Everything from Basic and Plus
- 24/7 Availability
- Up to 6 end-user training sessions per month
- Up to 10 hours of complex tasks per month
Whichever CRM Support Package you choose, Eligeo will be there to help you and your team succeed with SugarCRM.
