Meet The Team

Eligeo Business Solutions team is primarily based in Calgary and Vancouver, Canada. Most of our team has at least 10 years experience in the industry.  We are always on the look out for new talent as well. Feel free to reach out to our team and stop in for a visit in either our Calgary or Vancouver offices.

Derek Major
President & Founder

Derek is the founder of Eligeo CRM Inc, one of North America’s fastest growing CRM consulting companies, as well as an award winning philanthropist, entrepreneur and proud Rotarian.  Since 2008, Derek has worked with businesses to help them succeed with their CRM and business technology solutions.  Prior to Eligeo, Derek worked for a number of organizations including TELUS, Shaw Cablesystems, Jim Pattison Group and ATB Financial.

Phone: (604) 210-4022

Karim Mahdi
Customer Success Manager

Karim is responsible for customer service, training and sales with Eligeo.  As a resident Sugar expert, Karim helps our clients determine the best approach for their CRM solutions.

Phone: (403) 770-9238 Ext 705

Ryan MacDonald
Customer Support Manager

Ryan is part of our customer success and delivery team.  Ryan’s role includes helping clients get the most out of their solutions.

Phone: (403) 770-9238 Ext 712

Monika Karatodorova
Customer Success Manager

Monika is responsible for sales and service for and Sugar sales at Eligeo.  Monika has a friendly approach to customer service and can help our clients make the right purchase decisions for their business.

Phone: (604) 210-4022 Ext 710

Decklun McBride
Account Manager

Decklun is responsible for ensuring our clients are satisfied with our services while ensuring they are informed on the latest advances in CRM technology.  Decklun also helps new clients understand the benefits of CRM and how we can help clients achieve their goals.

Phone: (403) 770-9238 Ext 713

David Matrai
Technical Support Analyst

David works with our clients to help them setup, configure and troubleshoot issues related to the software that we design and support for our clients.  David is also part of our software development team.

Phone: (403) 770-9238

Roniel Bernas
Senior Developer

Roniel is Eligeo’s senior developer and certified SugarCRM Developer.  Most of the work on SugarCRM is completed by Roniel.  Roniel’s creativity and willingness to go the extra mile is what makes his work stand out for clients.

Phone: (403) 770-9238