Is a Technology Business Assessment important? Do I really need one before planning and implementing my CRM? The short answer is, YES. You must plan your
An excerpt from Dan Leubitz’s article in QIR4 2015. Dan analyzes in detail all the relevant factors to consider when choosing a CRM, and examines
In the past several weeks I’ve been starting to do a lot more research into the impact of technology on small businesses in Canada. A
Do you know why over 70% of CRM installations in the world fail? It’s because the teams implementing the CRM systems do not take the time to understand the real reasons behind the implementation of a CRM system for an organization. What are the priorities for a company when it comes to implementing the system? How will the users use the system and use it properly? What will motivate people to actually use the system?
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