10 Reasons why you need a CRM
October 2, 2017
Yes, it’s another 10 reasons why you need a CRM. This time I wanted to focus on pain points that you are probably experiencing in
Category: Sales
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Simple Lead Management Process
February 6, 2017
Building a lead management process can either be a very complex process or a simple process. If you’re a small business, I would venture to
Why it’s important to plan your CRM implementation
July 22, 2016
Is a Technology Business Assessment important? Do I really need one before planning and implementing my CRM? The short answer is, YES. You must plan your
The Dos and Don’ts of Choosing the Right CRM System
February 29, 2016
An excerpt from Dan Leubitz’s article in QIR4 2015. Dan analyzes in detail all the relevant factors to consider when choosing a CRM, and examines
Canadian Small Business: We can be more competitive if we used technology better
July 27, 2015
In the past several weeks I’ve been starting to do a lot more research into the impact of technology on small businesses in Canada. A
10 Inspiring Quotes in Sales
July 6, 2015
This week I thought I would change it up with a few inspirational quotes that have had an impact on my career and many of
Tools to Visualize your Sales Workflow
March 18, 2015
I did a blog post yesterday about defining the sales stages in your sales process so I thought I would add another piece to it
Creating a Sales Process using a Swim lane diagram
September 15, 2014
Do you know why over 70% of CRM installations in the world fail? It’s because the teams implementing the CRM systems do not take the time to understand the real reasons behind the implementation of a CRM system for an organization. What are the priorities for a company when it comes to implementing the system? How will the users use the system and use it properly? What will motivate people to actually use the system?
Improving Customer Retention with CRM
July 24, 2014
Photo courtesy of Alan Cleaver(CC Attribution) In an increasingly globalized and inter-connected business environment, one that is constantly evolving through new strategies and improving upon
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