by Derek | Nov 19, 2018 | General Topics
For all of the successes I’ve had with CRM implementations over the years, the one thing that alludes me and many of my colleagues is always adoption. I think many consultants like to talk about how successful their implementations have been in the past, but the...
by eligeo | Jul 22, 2016 | CRM, General Topics, Sales
Is a Technology Business Assessment important? Do I really need one before planning and implementing my CRM? The short answer is, YES. You must plan your CRM implementation for success. Performing a Technology Business Assessment and implementing a new CRM system...
by eligeo | Mar 7, 2016 | CRM, General Topics
This is a great article on handling a CRM implementation failure. This article does mention that over 50% of implementations fail however it is a number that is a moving target overall. When getting involved with fixing your implementation, the CIO is the key...
by eligeo | Mar 7, 2016 | General Topics, Marketing
Research firm points out that with new features continually being added, social listening platforms are evolving into “social relationship” ones. The four top social listening tools according to Forrester is: Synthesio, Netbase, Sprinklr and Brandwatch. There are a...
by eligeo | Mar 1, 2016 | CRM, General Topics
Regardless of size and industry, customer relationship management (CRM) software will help you manage leads, contacts, vendors and more. Just because you’re a small business doesn’t mean that CRM shouldn’t be important for you. This article from...
by eligeo | Feb 29, 2016 | CRM, General Topics, Sales
An excerpt from Dan Leubitz’s article in QIR4 2015. Dan analyzes in detail all the relevant factors to consider when choosing a CRM, and examines the state of the market today. Source: The Dos and Don’ts of Choosing the Right CRM System | Finance...
