When looking at dwindling contact lists, membership-focused associations and organizations all ask themselves the same question: How do you reduce membership churn? Overall, you may … Read More
For many businesses, associations, non-profits, and organizations, memberships are the lifeblood to keep business thriving through good times and bad. Designed to foster loyalty and … Read More
It’s no secret that keeping customers happy results in better business metrics. According to HubSpot, 68% of consumers say they are willing to pay more … Read More
This is the 1st part in my series of incredible software feats in customer relationship management. In some articles I will be able to share … Read More
It sounds like a cliché, but the customer really is always right — and just like happy customers are returning customers, happy clients are returning … Read More
In an increasingly globalized and inter-connected business environment, one that is constantly evolving through new strategies and improving upon itself with rapidly advancing technology, it … Read More