Four Tips For Managing Your Most Difficult Client Relationships
March 20, 2016
It sounds like a cliché, but the customer really is always right — and just like happy customers are returning customers, happy clients are returning
Category: Customer Service
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Small Businesses Taking Notice of CRM
June 10, 2015
If you’re a small business owner, I have no doubt that you have heard of the acronym CRM. I think I’ve heard the term client
Improving Customer Retention with CRM
July 24, 2014
Photo courtesy of Alan Cleaver(CC Attribution) In an increasingly globalized and inter-connected business environment, one that is constantly evolving through new strategies and improving upon
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