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All things sales, marketing and software related
SugarCRM Tips and Tricks in 90 Seconds
Do you ever get stuck working in Sugar on a task you don't know how to complete? Make sure to subscribe to our Youtube channel for 90 Second SugarCRM Tips. From creating a lead to building custom reports, we have you covered on all things Sugar. Here are two of our...
SugarCon 2016 Recap
There were so many awesome headlines from the 2016 SugarCon this year! The first big announcement was that Sugar is starting to use IBM's cloud. The release of a new plugin mapping the customer's journey. And a big jump for the future...
Current Challenges and Trends in CRM Today
SugarCRM CTO Clint Oram discusses the current challenges and trends in CRM today and how it is evolving for the future. CRMBuyer has an exclusive interview with Clint Oram, co-founder of SugarCRM, discussing the current challenges companies are facing with CRM systems...
My First Impression of SugarCRM – Top 5 Takeaways
I know it can be a bit intimidating when you start using a CRM. Especially when you're not very familiar with how the system works. You come across words and phrases you don't quite understand. I recently started using SugarCRM so...
Why you should switch from Salesforce to Sugar
This past week we had an excellent web cast that discussed the differences between the Other Guys and SugarCRM. Check out our webcast which discusses why you want to switch from SugarCRM and save money. Why you should switch from Salesforce to Sugar from Eligeo on...
Four Tips For Managing Your Most Difficult Client Relationships
It sounds like a cliché, but the customer really is always right -- and just like happy customers are returning customers, happy clients are returning clients. This is a great article by Manick Bhan of Rukkus where he describes a number of initiatives that they do to...
The CIO’s Role in Fixing a Broken CRM
This is a great article on handling a CRM implementation failure. This article does mention that over 50% of implementations fail however it is a number that is a moving target overall. When getting involved with fixing your implementation, the CIO is the key...
Forrester Wave Report Names Top Four Social Listening Tools
Research firm points out that with new features continually being added, social listening platforms are evolving into “social relationship” ones. The four top social listening tools according to Forrester is: Synthesio, Netbase, Sprinklr and Brandwatch. There are a...
SugarCRM acquires Contastic for natural language-based predictive sales tools | TechCrunch
Following its acquisition of Stitch last year, SugarCRM — a CRM competitor to Salesforce — has picked up another startup to enhance the arsenal of intelligent sales tools that it provides to… Source: SugarCRM acquires Contastic for natural language-based predictive...
Think You’re Too Small for CRM?
Regardless of size and industry, customer relationship management (CRM) software will help you manage leads, contacts, vendors and more. Just because you're a small business doesn't mean that CRM shouldn't be important for you. This article from business.com, which...
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