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The number one reason salespeople hate CRM

The main reason salespeople hate CRM has to be the dehumanization of the whole sales process, which can occur with the implementation of a CRM system. The main challenge you can encounter when implementing a new CRM system is to overuse the customer database you now...

How to tell if your CRM Implementation has failed

How to tell if your CRM Implementation has failed

A CRM implementation is not an easy thing to execute, which is why it's probably best to have a person dedicated to the implementation and management of your CRM implementation process. While you can take every necessary step as a precaution, you will still need...

Sugar 8 is now available

Sugar 8 is now available

SugarCRM has released Sugar 8 today for both cloud and on-premise customers.  This is a big update, especially for our clients that are on-premise. Data Privacy Enhancements (GDPR) SugarCRM has launched new data privacy and management tools for Sugar.  This is...

Why is CRM important for business?

Why is CRM important for business?

We've already written about why you should get a CRM software for your business. In fact, here are 10 reasons why you need a CRM if you want to refresh your memory. This time, I’d like to explore the real importance of all those benefits your business will gain from...

Why did you get a CRM?

Why did you get a CRM?

I recently read how over 80% of businesses now have a customer relationship management system in place. Whether this system is Salesforce, SugarCRM, Zoho or any other countless CRM products out there, businesses are getting it that they need a tracking system in their...

Eligeo’s 10th Anniversary

Eligeo’s 10th Anniversary

This past Friday, most of our team gathered in Calgary, AB to celebrate 10 years since I started Eligeo.  We had over 40 people attend our the event at our head office in Calgary.  We have an amazing space at the Crossroads Market and were fortunate enough to show off...

10 Reasons why you need a CRM

Yes, it's another 10 reasons why you need a CRM.  This time I wanted to focus on pain points that you are probably experiencing in your business today.  As we grow our businesses we'll find that we are constantly trying to plug the leaks as they spring left, right and...

Sales stage setup in SugarCRM

Sales stage setup in SugarCRM

One of the first things that businesses do when they setup their CRM is that they setup their sales process inside of the CRM.  Your sales stage setup is a critical first step.  This allows managers to manage and build a pipeline for the business while giving tools to...

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