The number one reason salespeople hate CRM

The main reason salespeople hate CRM has to be the dehumanization of the whole sales process, which can occur with the implementation of a CRM system. The main challenge you can encounter when implementing a new CRM system is to overuse the customer database you now...
How to tell if your CRM Implementation has failed

How to tell if your CRM Implementation has failed

A CRM implementation is not an easy thing to execute, which is why it’s probably best to have a person dedicated to the implementation and management of your CRM implementation process. While you can take every necessary step as a precaution, you will still need...
Sugar 8 is now available

Sugar 8 is now available

SugarCRM has released Sugar 8 today for both cloud and on-premise customers.  This is a big update, especially for our clients that are on-premise. Data Privacy Enhancements (GDPR) SugarCRM has launched new data privacy and management tools for Sugar.  This is...
Why is CRM important for business?

Why is CRM important for business?

We’ve already written about why you should get a CRM software for your business. In fact, here are 10 reasons why you need a CRM if you want to refresh your memory. This time, I’d like to explore the real importance of all those benefits your business will gain...