Eligeo is a full-service business solutions consultancy that specializes in Customer Relationship Management (CRM) customization. We help businesses adopt new technologies that streamline processes, improve efficiency and drive growth and profitability. Whether your focus is on customer service, marketing or sales, we offer a comprehensive range of services including project management, strategic planning, CRM implementation guidance, ongoing training and customer support packages. Based in Western Canada, with offices in Vancouver and Calgary, Eligeo partners with businesses of all kinds in a broad range of industries throughout North America.
“We believe that your business deserves the same level of customer service and technical support that you’d find at a larger firm.”
At Eligeo, we take a simplified approach to delivering exceptional results. By updating and automating business processes, we improve efficiency and make life easier for business owners, employees and customers alike. Highly regarded for our responsive and personalized service, we specialize in customizing software platforms to best meet the unique needs of your business.
The following descriptors are the basis of the values that inspire us and guide our actions in everything we do at Eligeo. We are:
Passionate & Driven
True to Our Word
Adaptive & Evolving
We have a diverse, dynamic and experienced team of professionals who are passionate about helping our clients thrive. Our team of engaged, reliable and knowledgeable employees is the foundation of Eligeo’s success as well as the businesses we serve. From the very beginning, Eligeo was conceived of as a business where people would enjoy their jobs so much that they would never want to leave. Happy people who love what they do, and do it well, are a pleasure to do business with – and our clients appreciate that.
Derek Major, the founder and CEO of Eligeo, is engaged in all areas of business operations. Of his many roles at Eligeo, Derek most enjoys the time he spends collaborating directly with clients in designing creative software solutions that optimize business processes. Early in his career, Derek worked for several companies including Telus, Shaw, ATB Financial and The Jim Pattison Group. A specialist in software development, project management and business analysis, he has worked in the IT and CRM fields for over 18 years. Intent on broadening his IT industry experience, Derek founded Eligeo in 2008. Not his first business venture, but certainly his most fulfilling, Derek considers becoming an entrepreneur as the most rewarding experience of his career. Fluent in English and French, Derek is an award-winning philanthropist and a member of the MacKay CEO Forums.
Eligeo’s community engagement programs are referred to collectively as Communities Are Really Everything (C.A.R.E.), and nothing could more accurately describe our commitment to the communities we serve. Over the course of several years, Eligeo has organized annual 3-on-3 ball hockey charity tournaments using entry fees and raffles to raise funds for various charities including:
Brown Bagging for Calgary’s Kids
Boys & Girls Clubs of Calgary
By joining community organizations and regularly attending industry events, conferences and summits, we stay better connected to the people with whom we do business. Our other community endeavours have included volunteering to help a non-profit with tech support and website development. Eligeo has also been recognized by Volunteer Calgary as a Leader in Employee Volunteering.