by eligeo | Apr 29, 2014 | General Topics
Customer relationship management (CRM) is often considered to be a program used by businesses that are I.T focused or tech savvy but I bet you would actually be surprised by the variety of companies that use customer relationship management. There is a big...
by eligeo | Apr 29, 2014 | General Topics
Customer Relationship Management (CRM) Systems – Should you stay local?The art of successful Customer Relationship Management (CRM) can be difficult because you have to balance acquiring new customers whilst keeping and satisfying your existing ones. You...
by eligeo | Apr 24, 2014 | General Topics
Many entrepreneurs are not aware of the value of social media marketing. They don’t understand how it can bring them new customers, instead viewing it as a time wasting exercise. This couldn’t be further from the truth. Social media...
by eligeo | Apr 22, 2014 | General Topics
Working within a business you will hear the term Customer Relationship Management or CRM being thrown about everywhere but what actually is it? What is the goal of customer relationship management?People assume that it is a term used for looking after your customers,...
by Derek | Apr 21, 2014 | General Topics
This blog is based on the Eligeo CRM Gap Analysis spreadsheet that is available to download for free here. Finding the Gap’s in your implementation What exactly is a Gap Analysis? Specifically, what is a CRM Gap Analysis? This is a very common tool that we use...
