9 Tips On Using Your CRM Effectively

Just purchased a new CRM and want to make sure you maximize its potential?  Here’s a few tips to help you.   Don’t skimp!  You can spend months building your own CRM system only to find that it is full of flaws and you have no one to turn to for help....

Dashboards and Dashlets

Dashlets – These are the various little pieces of information that you can have on your SugarCRM dashboard.  Absolutely fantastic when all you want to see on your dashboard is what you need and what interests you.  If you are the head of several departments or...

Keeping Those Leads HOT HOT HOT!

New leads or old leads – It doesn’t matter when it comes to business because each and every one of them should be treated as an exciting opportunity.  Any of them could hold the key to boosting your business and becoming your most treasured and loyal...

Putting Your Customers First

The first and most important thing you can ever do for your business is to get all of your staff into the mindset of putting the customers first because they are the people who will effectively, drive your business to success.  Whilst your workforce are undoubtedly...

10 Reasons Why CRM Fails

We’ve all heard about how beneficial good CRM can be for your business and the simple steps to maximizing it but what if that doesn’t work?  What if you are not seeing the results you expected?  Then you are probably making some of these common mistakes....